Almost one-third of health care IT projects fail as they run into issues such as unplanned costs, poor quality, and excessive delays.
true
false
Studies demonstrate that using physician-patient email can lead to:
a decreased number of office visits
misuse by patients for emergent needs
improved satisfaction with physician communication
increased use of staff and physician time in answering email
Common medicolegal issues that may be encountered when implementing physician-patient email include:
medical record management
archiving and retrieving
secure storage of email addresses and passwords
none of the above
all of the above
Texas Medical Board rules require a semi-annual review of the physician's email policy.
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false
SMS text messages are encrypted and are generally thought to be more secure than email.
true
false
Before using social media on a professional basis, physicians are urged to:
consider recommendations on social media usage from their professional societies
decide which patients they want to "friend" on Facebook
remember that since there are no specific regulations for social media usage, anything goes
assign a staff member to oversee your social media activities
While many physician-only online communities claim to only allow access to physicians, some of these communities offer advertisers or other non-health care personnel the ability to monitor online physician discussions.
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false
Telemedicine is defined as the remote delivery of health services through an electronic exchange of health data between two different sites using:
two-way video
telephones
remote Internet access
a and c only
all of the above
The legal rules, ethical guidelines, and professional etiquette that apply for face-to-face patient encounters do not apply to online consultations.
true
false
Patient portals allow patients to complete the following functions:
review the physicians' notes from their last visit
review their complete medical record
enter or edit their clinical information
all of the above
none of the above
Personal health records and patient portals will likely gain a prominent role in the "meaningful use" requirements for electronic medical records.
true
false
According to the Texas Medical Board, a licensed Texas physician who engages in telemedicine or electronic communications with patients across state borders is not required to be licensed in the other state.
true
false
If a lawsuit is filed against a physician by a patient treated through telemedicine who lives in another state, the physician should be aware that:
the standard of care and laws of the physician's state will likely be applied in the case
the standard of care and laws of the patient's state will likely be applied in the case
federal law and a federal standard of care will be applied in the case
the applicable laws and the standard of care that apply will be decided by the jury
Electronic medical records are now meeting previously expressed expectations as key components in improving patient safety and containing health care costs.
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false
EMR hardware and software issues can be mitigated by the following:
ensuring that EMR hardware and software is managed by reputable IT experts
ensuring that EMR hardware and software is managed by a clinical staff member who understands the content
plan for and simulate EMR downtime
a and c only
all of the above
To prevent errors caused by automation in EMRs, physicians and their staffs should:
turn off the automation features of the EMR
assign a staff member to check all the automated, pre-filled content
design the automation based on previously used paper-based processes
customize clinical content for parts of the EMR such as order sets, documentation templates, physician orders, and discharge instructions
Physicians should oversee the processes used to manage and monitor the development of clinical content in an EMR.
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false
Case studies of EMR implementations consistently list "clear communication among staff members" as a key factor for success.
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false
Displaying data in the following ways can fragment a physician's thought patterns, making EMR use more difficult:
multiple screens
poor resolution
numerous mouse clicks
excessive scrolling
all of the above
Most of the technology-related problems discussed for e-mail, telemedicine services, and EMRs can be traced back to controllable factors involving people and processes.
true
false