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Improper performance
Physicians have vicarious liability for the acts of all non-physician personnel who assist them or who are employed by them.
Documentation of the informed consent discussion may include the following:
In a medical liability claim or lawsuit, the term "standard of care" refers to:
When using a form to document patient visits, all sections should be completed and all blanks filled in. Medical record forms left blank or unanswered may be open to conjecture by others reviewing records.
Communication errors
The physician's duty to obtain a patient's informed consent before a treatment or procedure can be delegated to an advanced practice nurse or a physician's assistant.
Allegations of communication errors can be prevented by:
Failure to inform the patient of abnormal findings from lab, imaging, or consult reports is a communication error that can initiate failure to diagnose claims.
Medical record errors
Upon reviewing the medical record when served with a notice of claim or lawsuit, it is acceptable to add information or "correct" the medical record to clarify events. Doing so will help your case.
Which of the following is not true about medical record documentation:
When following up with patients who have been in the hospital, it is recommended that physicians review the patient's discharge summary so that they are aware of what took place in the hospital.
Failure to follow up
It is a good idea to have a process in place that ensures that the charts of patients who did not keep appointments are reviewed for medical necessity and continuity of care. Patients whose conditions require a re-visit should be contacted and reminded that it is important to their health to keep appointments.
Common allegations in claims involving failure to follow up include:
When a patient is cared for by multiple physicians, communication between these physicians can:
Diagnostic errors
Just as obtaining informed consent is required before the performance of procedures or treatment, acknowledgement that you obtained informed refusal of treatment should also be a routine part of physician practice and documentation.
When you receive lab or consult reports, it is recommended that you:
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