Careers

If you are seeking a career at TMLT, then you are seeking an opportunity to build a career in an energetic and growing organization. We not only offer dynamic career opportunities, but a competitive salary and generous benefits package that include medical, dental, life and disability insurance, paid vacation time, performance-based bonuses, professional development opportunities, a 401(k) plan with a matching contribution, a discretionary profit sharing contribution, and a unique defined benefit plan.


CURRENT CAREER OPPORTUNITIES
 

Customer Service & Billing Representative
This position, in the Accounting Department, is responsible for the timely and accurate processing of billing duties and providing professional, high-level customer service to policyholders, primarily via telephone.

In this role, this team member will:

  • manage invoices and notices of cancellations;
  • perform weekly audits on AR aging and unapplied cash reports;
  • prepare and process refunds on a weekly basis;
  • review billing to ensure accuracy;
  • respond to incoming calls and questions;
  • provide technical support to policyholders; and
  • perform outbound courtesy calls to customers.

The successful candidate must possess a minimum of two to three years of customer service, underwriting, or accounts receivable experience. Background in an insurance or medical environment is preferred. Some college and/or basic insurance classes preferred. Knowledge of basic accounting procedures, general office practices/procedures, and telephone techniques needed. Must have strong organizational, customer service, and communication skills, and work effectively with frequent interruptions. Candidate must be proficient in Microsoft applications and the use of various web-based applications for billing research/payment inquiries.

Any offer of employment is conditioned upon satisfactory completion of a background verification.

 

Risk Management Representative 
 The successful candidate for this position, in the Risk Management department, will be a service-oriented professional with polished written and oral communication skills, as well as strong analytical and organizational skills. Must possess at least two years of experience in health care risk management, quality assurance, or related field. 
 
A bachelor’s degree in nursing or equivalent experience in clinical setting or health care related risk management is preferred. Experience in physician education is a plus. 
 
This is an Austin based position and requires 60% day travel and frequent overnight stays. Any offer of employment is subject to satisfactory background and driving record verification.

 

How to apply
To apply, please download and complete our Application for Employment (PDF). Submit your completed application with resume and salary requirements to join-us@tmlt.org or by mail to:

Texas Medical Liability Trust
Attn: Human Resources
P.O. Box 160140
Austin, Texas 78716