Careers
Join Team TMLT
At TMLT, we offer dynamic career opportunities and an energetic environment. Our benefits package includes medical, dental, life and disability insurance; paid time off; performance-based bonuses; professional development opportunities; a 401(k) plan with a matching contribution; a discretionary profit-sharing contribution, and a unique defined-benefit plan.
Career Opportunities
UNDERWRITER
TMLT is seeking an underwriter who will be primarily responsible for the evaluation and assessment of medical professional liability risks arising from physician and ancillary staff activities. Qualified candidate will promote teamwork through leadership and motivation and deliver high quality customer service to internal and external clients.
The successful candidate should possess the following qualifications.
- Knowledge of professional liability insurance underwriting fundamentals and principles.
- Strong analytical reasoning aptitude and the ability to make sound underwriting decisions under pressure, through application of underwriting guidelines and standards.
- Detail-oriented nature and produce highly accurate work.
- Risk analysis and selection of new and renewal physician and health care provider business.
- Excellent organization and time-management skills are essential.
- Aptitude at developing positive working relationships and displaying a professional demeanor.
- Strong professional verbal and written communication skills including the ability to communicate information accurately, clearly, and as intended.
- Ability to excel within a team environment.
- Leadership and empowerment skills.
- Work effectively in a fast-paced environment.
- Proficiency in Microsoft applications such as Word and Excel.
Bachelor’s degree is preferred. A minimum of three years of medical professional liability underwriting experience is strongly desired. Some travel required, including overnight stays. Must obtain Texas Department of Insurance General Lines Agent License within six months of employment and is responsible for maintaining license requirements.
Any offer of employment is conditioned upon satisfactory completion of a background check verification.
UNDERWRITING CLERK
This position, in the Underwriting & Business Development (UWBD) department, is responsible for providing clerical and general office support to the UWBD department.
In this role, the successful candidate will:
- distribute incoming department mail;
- maintain large volume printers;
- prepare paper policy documents printed for mail;
- process requests for verification of policyholder’s coverage/claims history;
- maintain the credentialing portal;
- review and process changes for renewal applications;
- review, index and/or distribute customer service requests received from company websites or directly to underwriting department;
- review and research returned mail and returned emails and makes updates;
- check specific websites for press releases weekly and refers to appropriate underwriter; and
- research for duplicate medical license and temporary medical license status in OASIS using a Pentaho report.
Requirements including working knowledge of modern office practices and procedures, assigning documents to appropriate file folders, telephone techniques, and office equipment. Must be proficient in Microsoft applications such as Word and Outlook and be a high school graduate or equivalent. Minimum of one year clerical/general office experience is also required.
Any offer of employment is conditioned upon satisfactory completion of a background check verification.
UNDERWRITING SYSTEMS TECHNICIAN
This position, in the Underwriting and Business Development (UWBD) Office, is responsible for providing professional, high-level customer service to external policyholders and internal customers. Primary role is to support the UWBD systems team. This includes providing a wide range of business, technical, and software support.
This position fulfills the following duties.
- Supports department with submission, testing, and implementation of system corrections and enhancements in coordination with department systems team, staff, IT, and/or other departments.
- Supports department in the utilization of supporting systems/software including Microsoft Office, OnBase document management, Salesforce customer relationship management, Adobe Acrobat/InDesign document creation/publishing, and other products that may be required.
- Supports department with maintenance of forms and reports in coordination with department systems team, staff, IT, and/or other departments as required on submission, testing, and implementation of requested changes.
- Supports department systems team with routine and special projects and serves as a backup for other team members.
- Manages department helpdesk requests by validating, documenting, submitting, testing, and tracking of submitted issues from staff.
- Provides first-line technical support to members of the department with extensive desktop/software troubleshooting in coordination with IT personnel.
- Provides extensive verbal and documentary support to internal customers from all departments on questions regarding departmental systems, processes, and procedures.
Requirements for this position include:
- knowledge of modern office practices, procedures, and equipment, and Microsoft Suites;
- ability to use PC for data entry, retrieval, and word processing;
- high degree of accuracy without immediate and constant supervision;
- ability to work with frequent interruptions and handle multiple tasks; possess effective written and oral communication skills;
- critical thinker possessing strong analytical and problem-solving skills;
- detail-oriented;
- excellent with time-management and prioritization abilities; and
- minimum of two years of clerical/general office experience including customer service.
High school graduation or equivalent with some college and/or basic insurance classes is preferred.
Any offer of employment is conditioned upon satisfactory completion of a background check verification.
How to apply
Please download and complete our Application for Employment (PDF). Submit your completed application with resume and salary requirements to join-us@tmlt.org or by mail to:
Texas Medical Liability Trust
Attn: Human Resources
P.O. Box 160140
Austin, Texas 78716