Join Team TMLT

This position, in the Accounting Department, is responsible for all cash receipt postings, report downloads & validations, customer service issues involving cash receipts, maintaining policyholder unapplied cash at acceptable levels, and reconciling various balance sheet accounts. 

Duties for this role include:

• process daily check deposits for multiple companies; 
• review and validate daily lockbox deposit files;
• book general ledger entries; 
• document billing related cash receipt issues and follows-up when necessary; 
• download/format merchant reports; validate all one-time electronic transactions (ACH or credit card) are entered and balanced in accounting insurance software or EAS systems daily; 
• review and maintain Policyholder Unapplied Cash reports;
• post cash on cancelled policies and follow-up with underwriting; 
• process all returned cash transactions;
• manage cash receipts inquiries from policyholders and other departments; 
• update team’s Customer Service Standards stats weekly; and
• download monthly bank reports, update analysis data, and maintain supporting documents. 

Requirements include:

• knowledge of credit card processing transactions in an accounting system;
• working knowledge of computers and Microsoft Office applications
• knowledge of Excel software;
• skilled in English usage- spelling, grammar, punctuation; and
• ability to operate a calculator by touch and type at least 45 words per minute with a high degree of accuracy. 

Associates degree in accounting preferred or at least three to five years of office experience particularly in an insurance environment. A minimum of three years of cash receipts accounting reconciliation experience is preferred. 

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This position, in the Information Technology Department, is responsible for the analysis, design, development, testing, implementation, and maintenance of business applications with minimal supervision.
 
In this role, the Programmer Analyst will:

•  interface with departments and peers to understand business requirements and develops solutions utilizing a variety of technological solutions;
• develop new and maintain existing business applications, processes, reports, forms, and procedures; 
• develop and maintain supporting documentation for work products;
• develop and conduct training programs for solutions as required;
• analyze data for reporting and/or data correction when required; and 
• develop personal professional goals and plans to attain them; and 
• pursue a continuous program of self-improvement.

Experience required includes being comfortable working self-directed in a fast-paced environment with flexible priorities. Must also work directly with users to identify requirements and design OnBase solutions.

System Administration:

• ‍‍OnBase environment: Configuring user accounts, user groups, document types, keywords , custom queries, scan queues
• Advanced Capture configuration, and more as required
• Unity Scheduler: Setup task groups, tasks, Windows services. Create schedules and execution windows
• OnBase servers (Application, web, data, IdS, Unity Scheduler): Troubleshoot IIS, SQL Server, Windows services
• Application Enabler: Create and support integrations
• Install/support Unity Client, Office Integration, Virtual Print Driver. App Enabler
• Configure and support Hyland Identity Services (client setups, SSO configuration)
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Workflow:

• ‍‍Design/develop/support workflow life cycles (document based and WorkView)
• Design/develop/support WorkView solutions (classes, filters, views)
• Migration tool: create exports, configure and execute imports
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OnBase API:

• Unity script development (C#) and support
• App Builder: Design/develop/support app builder solutins including retrievals, workflows, dashboards

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This position, in the Claims Department, is responsible for the investigation and resolution of assigned medical malpractice claims brought against insured physicians within a prescribed geographical territory.

Individual holding this position should possess:

• ability to handle the investigation, evaluation, negotiation, and settlement of liability claims, as well as the supervision of defense counsel on cases with a potentially moderate to severe exposure;
• five years minimum of progressively responsible experience in the property and casualty insurance field handling bodily injury claims (physicians’ liability experience preferred);
• availability for occasional travel, including overnight stays;
• strong analytical skills and effective oral and written communication skills, plus knowledge and understanding of basic professional liability insurance contracts, regulations, and litigation; and
• Bachelor’s degree and Adjuster’s License required.
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If the successful candidate does not possess an Adjuster’s License, they will be required to obtain the license within six months of employment.

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