Join Team TMLT

This position, in the Accounting Department, is responsible for all cash receipt postings, report downloads & validations, customer service issues involving cash receipts, maintaining policyholder unapplied cash at acceptable levels, and reconciling various balance sheet accounts. 

Duties for this role include:

• process daily check deposits for multiple companies; 
• review and validate daily lockbox deposit files;
• book general ledger entries; 
• document billing related cash receipt issues and follows-up when necessary; 
• download/format merchant reports; validate all one-time electronic transactions (ACH or credit card) are entered and balanced in accounting insurance software or EAS systems daily; 
• review and maintain Policyholder Unapplied Cash reports;
• post cash on cancelled policies and follow-up with underwriting; 
• process all returned cash transactions;
• manage cash receipts inquiries from policyholders and other departments; 
• update team’s Customer Service Standards stats weekly; and
• download monthly bank reports, update analysis data, and maintain supporting documents. 

Requirements include:

• knowledge of credit card processing transactions in an accounting system;
• working knowledge of computers and Microsoft Office applications
• knowledge of Excel software;
• skilled in English usage- spelling, grammar, punctuation; and
• ability to operate a calculator by touch and type at least 45 words per minute with a high degree of accuracy. 

Associates degree in accounting preferred or at least three to five years of office experience particularly in an insurance environment. A minimum of three years of cash receipts accounting reconciliation experience is preferred. 

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This position is responsible for taking initial loss calls and assisting the Claims Department in performing a full range of administrative functions.

In this role, the successful candidate will:

• respond to telephone calls from policyholders reporting claims, gather incident information, prepare initial loss report, and follow set guidelines before releasing task to the supervisor;
• set up Medefense, Cyber, ELPI claim files in the system;
• enter new claims into Oasis;
• open, batch, scan, and electronically index daily incoming mail to appropriate claim staff members;
• verify claim number(s), pricing, and staff member on miscellaneous, legal, and expert invoices;
• maintain adequate Claim Department office supply stock; and
• perform monthly destruction of old data.

Candidate must be able to communicate effectively, both in person and by phone, with other employees and with outside callers. Should be skilled in English usage: spelling, grammar, and punctuation. Applicant should be organized and able to multi-task. Strict attention to detail is a must. Need to be proficient in Microsoft applications such as Word and Excel.

Candidate must have achieved high school graduation or equivalent and have a minimum of one to two years of office experience, preferably in an insurance claim office which included data entry duties.

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This position, in the Claims Department, is responsible for the investigation and resolution of assigned medical malpractice claims brought against insured physicians within a prescribed geographical territory.

Individual holding this position should possess:

• ability to handle the investigation, evaluation, negotiation, and settlement of liability claims, as well as the supervision of defense counsel on cases with a potentially moderate to severe exposure;
• five years minimum of progressively responsible experience in the property and casualty insurance field handling bodily injury claims (physicians’ liability experience preferred);
• availability for occasional travel, including overnight stays;
• strong analytical skills and effective oral and written communication skills, plus knowledge and understanding of basic professional liability insurance contracts, regulations, and litigation; and
• Bachelor’s degree and Adjuster’s License required.
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If the successful candidate does not possess an Adjuster’s License, they will be required to obtain the license within six months of employment.

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