Join Team TMLT

This position, in the Underwriting & Business Development (UWBD)  Department is responsible for assisting the underwriting and business development team in performing a full range of clerical, organizational, and administrative functions.

Duties in this position include:

• process and prepare new business applications by utilizing the policy and procedures checklist with outlined criteria for the UWBD technicians or underwriter’s review;
• review new business applications with a strong attention to detail to understand the need of the applicant and entering data into software;
• answer and assist in phone calls from policyholders requesting declaration of coverage pages and certificates of insurance for claims history;
• assist in the training of new underwriting service specialists;
• review returned mail for possible address changes, determine action needed to forward returned correspondence; and
• assist other department members with special projects as needed.

Requirements for this position include:

• strong organizational and customer service skills;
• knowledge of Microsoft Office applications including Outlook, Word, and Excel;
• high school graduation or equivalent, with a minimum of one to two years of clerical/general office experience including customer service, preferably in an insurance or medical environment.