What every physician should know about de-escalating angry or disruptive patients
Communication techniques to prevent tense conversations from escalating.
Regardless of specialty or practice setting, the possibility always exists for a physician to be confronted with a difficult patient or caregiver. Here are communication techniques every physician should know to prevent a tense conversation from escalating.
Disclaimer
Regardless of specialty or practice setting, the possibility always exists for a physician to be confronted with a difficult patient or caregiver. Here are communication techniques every physician should know to prevent a tense conversation from escalating.
Disclaimer
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